amalink privacy
Privacy Policy
amalink (referred to as “we,” “us,” or “our”) respects and values your privacy. This Policy explains how we collect, use, store, share, and protect your personal information when you visit the official amalink website, browse products and news, download materials, or submit inquiries or feedback. It also explains how you may exercise your rights regarding your personal information.
Please read and understand this Policy carefully before using this website. We use bold text to draw your attention to provisions concerning sensitive personal information, external provision of information, and your important rights. If you do not agree with this Policy, please do not submit personal information. You may still browse publicly available pages.
1. Scope
This Policy applies to the official website operated by amalink and its web features, including product displays, news, downloads, search, online inquiries, feedback, and other services that expressly refer to this Policy.
This Policy does not apply to third-party websites, applications, products, or services linked from this website, or to amalink products or services governed by a separate privacy policy. Please refer to the relevant third party's privacy policy for information about its processing practices.
2. How We Collect and Use Your Personal Information
Personal information means information recorded electronically or otherwise that relates to an identified or identifiable natural person, excluding anonymized information. We follow the principles of lawfulness, fairness, necessity, and good faith, and process only the information necessary for clear and reasonable purposes.
2.1 Information You Provide to Us
| Scenario | Information We May Collect | Purpose |
|---|---|---|
| Inquiries, messages, and feedback | Name or form of address, mobile number, email address, region, company name, inquiry or feedback content, and attachments you choose to upload | To identify and process your request, contact you, follow up on issues, and improve our services |
| Pre-sales, after-sales, or technical support | Contact details, product model, device or system information, purchase and fault descriptions, and communication records | To diagnose issues and provide technical or after-sales support |
| Business, channel, or supplier cooperation | Contact name, telephone number, email address, company and position information, and cooperation requirements | To evaluate cooperation requests, communicate with you, and establish business relationships |
| Downloads or event participation | Email address, mobile number, region, and other information necessary for the relevant request | To provide requested materials or event services and send necessary notices |
Please do not submit sensitive personal information, such as identity documents, precise location, financial account details, or health information, unless necessary. If a specific service requires sensitive personal information, we will explain the purpose, method, and necessity of the processing and obtain your separate consent as required by law.
2.2 Information Generated When You Use the Website
- Device and network information: IP address, device type, operating system and version, browser type and version, language settings, screen resolution, and network service provider.
- Logs and access records: Access time, pages visited, referring page, clicks and searches, request status, and error or exception records.
- Security information: Information necessary to identify abnormal access and prevent attacks, fraud, or other conduct that may threaten the security of the website or its users.
We use this information to maintain stable operation and network security, troubleshoot faults, conduct statistical analysis, and improve user experience. Where used for analytics, we will use de-identified or aggregated information whenever reasonably possible.
2.3 Other Processing Rules
If we intend to use your personal information for a purpose not described in this Policy, or change the original purpose of processing, we will notify you and obtain your consent again as required by law, unless consent is not required under applicable laws and regulations.
5. Your Rights Regarding Personal Information
Subject to applicable law, you have the right to:
- Access and obtain a copy of the personal information we process about you;
- Request correction or completion of inaccurate or incomplete information;
- Request deletion where statutory deletion conditions are met;
- Withdraw consent or restrict or object to specific processing activities;
- Close your account if account features are introduced in the future;
- Request an explanation of this Policy and our personal information processing rules;
- Request the transfer of your personal information to a processor you designate where statutory conditions are met; and
- Exercise, as a close relative and in accordance with applicable law, rights of access, copying, correction, and deletion regarding a deceased person's relevant personal information, unless the deceased made other arrangements during their lifetime.
You may submit a request using the details in the “Contact Us” section. To protect information security, we may ask you to verify your identity and describe your request. Unless otherwise provided by law, we will respond within 15 business days after receiving and verifying your request.
In certain circumstances, such as where necessary to comply with a legal obligation, protect the public interest or another person's lawful rights, or address a manifestly unreasonable request, we may be unable to fully satisfy your request. Where required by law, we will explain the reason.
6. How We Store and Protect Your Personal Information
6.1 Storage Location
In principle, personal information collected and generated within the People's Republic of China will be stored within China. If cross-border provision becomes necessary, we will complete the procedures required by applicable law, such as a security assessment, certification, or standard contract. We will inform you of the overseas recipient, processing purpose and method, and categories of information, and obtain your separate consent where required.
6.2 Retention Period
We retain your personal information only for the minimum period necessary to achieve the purposes described in this Policy. The specific period depends on service requirements, dispute resolution, cybersecurity, audits, and mandatory legal retention requirements. When the retention period expires, we will delete or anonymize the information unless otherwise required by law.
6.3 Security Measures
We apply technical and organizational measures appropriate to the relevant risks, including encryption in transit, access controls, least-privilege permissions, security audits, backup and recovery, employee confidentiality management, and incident response procedures. These measures are designed to prevent unauthorized access, disclosure, alteration, damage, or loss.
The internet is not an entirely secure environment. Please protect your account credentials, passwords, and contact details, and do not send sensitive information through untrusted channels. If a personal information security incident occurs or is likely to occur, we will take remedial action, notify you as required by law of the incident, its possible impact, measures taken, and recommendations for reducing risk, and report the incident to the competent authorities.
7. Protection of Minors' Personal Information
This website is primarily intended for adults and is not directed at children under the age of 14. If you are under 14, please use this website only with the guidance and consent of a parent or other guardian and do not submit personal information on your own.
If we discover that we have collected personal information from a child under 14 without verifiable guardian consent, we will delete it or take other appropriate measures as soon as reasonably possible in accordance with law. Guardians may contact us using the details in this Policy if they have questions about a minor's information.
8. Third-Party Websites, Services, and Links
This website may contain links to third-party websites, marketplaces, social media, maps, videos, customer service tools, or other services, and may embed components provided by third parties. If you choose to access or use these services, the relevant third party may process your personal information under its own rules.
Third-party services are not governed by this Policy. Before submitting personal information to a third party, we recommend that you carefully review its privacy policy and terms of service. We select partners with care and disclose and manage third-party components as required by law.
9. How This Policy Is Updated
We may update this Policy to reflect changes in our business, technology, or applicable laws and regulations. The updated Policy will be published on this website with its latest publication and effective dates.
If a change materially affects the purpose or method of processing, the categories of personal information processed, or how you exercise your rights, we will notify you through a website notice, pop-up, email, or another appropriate method. Where consent must be obtained again by law, we will request it.
10. Contact Us
If you have questions, comments, or complaints about this Policy or our personal information processing activities, or if you wish to exercise your rights, please contact us using the following details:
Privacy email: cici@fangweida.com
Contact address: Building 1, Xinyi Street, Dongfa Road, Guangming District, Shenzhen, China
We generally respond within 15 business days after verifying your identity. If you are dissatisfied with our response, particularly if you believe our processing has infringed your lawful rights, you may file a complaint or report with a competent cyberspace, public security, market regulation, or other authority, or bring proceedings before a court of competent jurisdiction in accordance with law.